Imagine, you have a client that comes to you for a problem about waiting time, and you would already have 30 examples of how others solved this issue and you wouldn’t have to do any research. You have already everything at disposition.
These are not just bookmarks of case studies, or experiences you had, these are reflections that you already had with tips that you wrote for your future self. At the end of this cohort you'll have a fully functionning routine and setup and already 10 principles written down!