Why do I make websites for some workshop reports?

Why do I make websites for some workshop reports?

In short:

  • It’s easy to share to a wider community.

  • It works well on mobile and adapts to any screen size unlike documents and presentations.

  • It’s fancier than a deck and you can make it more interactive.

  • It’s the start of a communication plan as you're building an information hub that you can re-use in the future

It’s easy to share

The beauty of a website is that you have just a link and everyone can access it easily. No need to think: do people have access or not? Do people need an account to view the document?

For workshops where the results can be shared to a wider community a website makes it very easy to touch anybody.

It works well on mobile

Most documents are made for desktop. A word document doesn’t look great on a smartphone, a slide deck can be viewed on mobile but you’re forcing people to turn their phone to view the content.

With a website people can simply scroll as they are used to and the content adapts to the size of their device. It looks great on mobile, tablet and desktop.

This is especially important when you share the workshops results with a wide community. The wider the community is the more chance there is that people will check the content through there smartphone.

It’s fancier than a deck

Having a little « wow » moment after the workshop is a welcome touch. When people expect to get a word or PowerPoint document and you send them a full website it’s definitely surprising.

Depending on the project you might want to finish with a wow effect and a website helps for that.

It’s the start of a communication plan

Some workshops have a huge impact on an organization and therefore are the start of a wider communication campaign. For example when a workshop sets a new strategy for an organization, you know that this strategy will have to be communicated with a wider community and that a full communication plan and campaign will come after the workshop.

By having a workshop report that is a website you are helping kickstart that communication plan by giving something that is pretty easy to share and that you can share fast while in parallel people work on the long term communication plan.

You can communicate right after the workshop about the workshop results with a wide community without having to wait weeks or months for all the communication plan to be finalized.

Q&A: Research in Service Design

Buy nowLearn more
  • How do I verify that there are enough people with this problem?
  • How to prioritize user research?
  • What are good structures for a prototype?
  • Does research in service design look like research in social sciences or market research?
  • How can I know if I have a good product/service market fit?

Mapping

  • How do you start a competition analysis for a new physical service?
  • What are tricks when creating digital maps with Google Maps for research?

Recruiting and compensation of research participants

  • How much should I pay research participants?
  • What are important elements to put in a screener?
  • Should feedback be free?
  • Should I use family and friends in my prototyping testing sessions?
  • How do you recruit users and testers?
  • What are the different ways to recruit research participants?

Research reports

  • How can you make your research age well?
  • How can I visualise complex ideas with simple forms?
  • What's a good structure for a research report?
  • What are examples of research reports?
  • What information should be included in a design report?
  • ▶️ What is a good structure for a slide that summarises a research report?
  • ▶️ What are different types of research insights?
  • Why do I make websites for some workshop reports?

Synthesizing research

  • ▶️ How to structure the synthesis or insights of user testings?
  • How to analyze interviews or research data?
  • What to do when I'm stuck in analysis paralysis?
  • How can I turn open questions into numbered data?
  • How do I choose the chart type to show my data?
  • ▶️ What do I do with all the research I've made?

Surveys for Service Design

  • How can I combine surveys and interviews?
  • Is a survey a good start for a research project when you don't know much about the group you want to serve?
  • How can I make street or door to door survey less akward?

Note taking during research

  • How do you take notes during user interviews?
  • Where can I find sample interviews to train my note-taking skills?
  • Should I collect more data?

Shadowing for Service Design

  • How can I speed up a shadowing session?
  • What can make or break a shadowing session?
  • What should I do after a shadowing session?