2.10 Recommended Book: A tiny Service Design History


If the historic part about the creation of Service Design is of interest to you, I have written a book on the particular topic.

In the summer of 2018, I was frustrated to be unable to find a book about the history of my passion. So, I took a few days and wrote one called “A tiny History of Service Design.”

I’m no historian. So, this is simply a humble attempt to collect pieces of stories that show the many events, people, books, and conferences that have made Service Design such a powerful discipline today.

You should be able to read this book in about two hours. Don’t do it now! Open your calendar, search for a date with a free two-hour spot, and schedule it for this additional reading if you are into history.