Manyone's Service Design Process
Manyone's Service Design Process
Course: What is the Service design process?
Service Design Processes by academics and authors
Service Design Processes by academics and authors
In house Service Design Processes
In house Service Design Processes
Consultancies Service Design Process
Consultancies Service Design Process
Public Service Design Processes
Public Service Design Processes
Design process that inspire Service Designers
Design process that inspire Service Designers
A bit of context
Manyone is A global strategy-design hybrid that combines strategy, creative thinking, and technology.
What I like about it
It shows the partnership between the agency and the client
It has a "get shit done" approach with the "Design experiments"
It comes with a special angle, what they call a "Worldview", at this stage as they say "the team identifies, refines, and agrees on critical worldview drivers to eliminate blindspots, curveballs, and barriers while maintaining speed throughout the process."
Go deeper
You can find more details about this process on the Manyone website. There you'll also find a 4-minute long video interview with David Fellah, co-founder and co-CEO and Sofie Holstein-Homann, Global Partner, Head of Strategic Service Design, who present the process.