Introduction
Introduction
Free Course: What is Service Design?
1. What is Service Design
1. What is Service Design
2. Where does Service Design come from?
2. Where does Service Design come from?
3. What do Service Designers do?
3. What do Service Designers do?
5. The tools and methods of Service Designers
5. The tools and methods of Service Designers
6. The terminology that Service Designers use
6. The terminology that Service Designers use
7. Who does Service Design?
7. Who does Service Design?
1. What is Service Design?
Welcome to the first chapter.
What you’ll learn
This chapter covers the basics of “What is Service Design?” Here, you’ll learn the following:
What services are and why they are so important
What design is and why it matters
What the field of Service Design is and how smart people around the world define the same
I have taken up a whole chapter to define Service Design. I know that’s a lot, but I think it’s interesting to really understand what stands behind these two words before going any further.