Finally, in our exploration of who performs Service Design, let’s talk about the communities you could join. I have selected for you 3 communities active both online and locally in many places around the world.

Service Design Network

The first is the official and international Service Design Network. This is the network that promotes service design worldwide. You can become a member of the network and get access to articles, case studies, magazines, and other resources.

Service Design Jam

If you want to get your hands dirty, you should definitely join a Service Design Jam. These are events where you recieve a service design challenges and have 48 hours to come up with a solution. These events are similar to hackathons, but not for code nerds; instead, they are for people passionate about service design. These events happen in over 80 cities on 5 continents.

Practical Service Design

The last community that you could follow is called Practical By Design which was called Practical Service Design back in the days. This is a community of people who practice service design. You’ll find on the website a Slack chat group where members share many interesting tools, articles, and advice. It’s a great place to start if you need some help from the community.