▶️ How many Principles can you extract from one story?
▶️ How many Principles can you extract from one story?
Q&A: Service Design Principles Library
The basics of Service Design Principles
The basics of Service Design Principles
Writing Service Design Principles
Writing Service Design Principles
Building a principles library
Building a principles library
The habit of collecting Service Design Principles
The habit of collecting Service Design Principles
Shared Principles Library and Library for teams
Shared Principles Library and Library for teams
My two cents: many!
One service experience can inspire many Service Design Principles.
A bit like a tree where the experience would be the trunk and each learning you make is each leaf from the tree.
I finished a Service Design Principle co-creation call with my good mate Loris Olivier. He shared with me one service experience he's been through, and from that single story, we could extract 4 principles that could be interesting to explore in more depth.
Not bad for a 45 minutes phone call.
So if you think: "I'm not experiencing enough different things to create my own library of Service Design Principles" take this as a hint that your life is already rich enough for you to learn a lot from it.
No need to travel to many countries and pay for expensive experiences. Just normal life can already inspire a lot.
A community question
This question was part of the third Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.