Summary of the video

• Hemingway Editor: Helps write clear service design principles by analyzing text for sentence length and unnecessary words, promoting concise writing.

• Grammarly: Assists in writing better English with a free version that corrects common mistakes and provides language suggestions.

• LanguageTool: Alternative to Grammarly, offering support for languages other than English, such as French and German.

Video transcript

This transcript was generated using Descript. So it might contain some creative mistakes.

What are apps that help write clear service design? Principles. A service design principle, at least in the way I do it, is something that is written. And writing skills are quite important, and I myself am not a very good writer. And especially because writing in English, it's not my first language. So I struggle a bit with it.

And that's where, again, apps can be very useful. And the one first app that I would recommend is Hemingway app. Hemingway app is a kind of a robot of Hemingway. Hemingway is this author that had this very particular style of writing with short sentences and where he removed everything that was not absolutely necessary.

And Hemingway tries to replicate this idea where you just put your text in it and it shows you This sentence is way too long. This kind of stuff, or this type of word is just a fitting word. You don't need it. Remove it. And it really helps you to stay more compact. Maybe sometimes too much, but that's then your choice to, to choose how far you want to go with it.

But I think that's something that is really helpful especially for people who come from a language like French, where we tend to make very long sentences, which are very hard to read. This reminds you to, the sentence is a bit shorter. And this makes it also more readable for people that. If you're writing in English, for example, for people who read in English, but for whom it's not their first language, but that's a very useful tool.

Another useful tool when it comes to writing is Grammarly. It has a free option, which is pretty cool. And it helps you basically to write better. For people like me, who don't speak English, The ARD native English speakers, it just corrects all the usual mistakes and it really tells you, hey, these are things you cannot say in English like that.

And it's very interesting tool. And there is a pro version, obviously. If you want to go one step further, there is another tool called LanguageTool. org that has other languages than English because Grammarly just has English. And I feel it's a bit less advanced than Grammarly, but at least it has many other languages like French, German, etc.

This can be something also very useful because in the end. Writing is one of the key skills when you you try to build your own library of services and principles because writing has a few values which are important. The first one is it forces you to put down in clarity what is not really clear in your head, and then you have a text that is searchable, which is a big value because then you can just Type command F on your computer and search in your library.

It's like searching in your brain in a very quick way. And for that, you need the text to be written in a pretty good way.

A community question

This question was part of the fourth Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.

✨ Made with assistance of AI.

The transcript of the video was made using Descript, and the summary was made by using Notion.ai and the automated transcript with the prompt: "Make a summary with bullet points"