Summary of the video

• Building a Second Brain by Tiago Forte:

  • Helps organize and consume information, making it shareable and useful for the future

  • Focuses on knowledge work in general, not specifically service design

• How to take smart notes by Dr. Sönke Ahrens

  • A book that helps improve note-taking skills

  • Useful for creating service design principles and building a service design library

Video transcript

This transcript was generated using Descript. So it might contain some creative mistakes.

What are recommended books to start your service design library? Oh, you might be excited, and you might think, hey I've read your book Service Design Principles. I saw this idea of creating a library for yourself of ideas that we will reuse in the future. I'd love to do that. How do I do that?

Are there books that explain it? Yes. There are, it's a good news. These are not books that are focused specifically on how to do it for service design, but more generally for knowledge work. This is like a, it's a bit more general, but very useful too. The first book that I will recommend is this one, Building a Second Brain by Tiago Forte.

This book is really good because it helps you to organize all what you read, and consume and turn it into something shareable or something that will be useful for your future self. It's a book that came out, just a few weeks ago. It's quite new, but it already has been quite Loved by the community and I really recommend that you check it out.

Another thing, another book that I would recommend is How to Take Smart Notes. And I think the title says everything. This is basically a book that will help you on the note taking side. A service design principle basically is a little note about a tip that you want to give to your future self. So knowing how to write better notes is definitely something that will be helpful if you're interested in building a service design library.

A community question

This question was part of the third Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.

✨ Made with assistance of AI.

The transcript of the video was made using Descript, and the summary was made by using Notion.ai and the automated transcript with the prompt: "Make a summary with bullet points"