What are the advantages of writing your Service Design Principles in the open and how to do it?

What are the advantages of writing your Service Design Principles in the open and how to do it?

Why to write in the open?

Writing or sharing your Service Design Principles in the open has a few clear benefits:

  1. Others benefit from your learnings

  2. You get valuable feedback from others to improve your ideas

  3. You set yourself as an expert

  4. You get reactions that motivate you to keep on writing

In the blog post "How I'm building my next free course in the open" I've mentionned 6 reasons why it makes sense to build a course in the open. These can also apply to a Service Design Principles Library:

  1. Get attention: people can discover that there is a course in preparation and if they are interested, can leave their email to get notified of the course launch

  2. Help the curious ones: some extremely curious people don't need the course in its final course to already benefit from it. For these people, they can join the shitty draft version and get already the references and notes that will help them learn further

  3. Get feedback: members of the service design community often share feedback about what they would add or further resources to go further. This allows me to make the course either better or bigger.

  4. Get motivation: when you see that people find what you are building attractive, it's really motivating, and it gives you the energy to continue writing and exploring.

  5. Meet new people: because I shared the work I've built in the open, lovely people from the community offered their help! So I'm working in a less lonely way on this course.

How to do it?

  1. Keep a timeline of all the changes and ideas shared by others

  2. Use website builders (like Podia, Squarespace, Wix, Wordpress) or tools that allow you to share your notes publicly (Notion, Obsidian Airtable, Trello). More details here. Or use a mix of tools

  3. Onboard early reviewers

  4. Share updates in a newsletter

Q&A: Service Design Principles Library

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The basics of Service Design Principles

  • ▶️ What's a Service Design Principle?
  • ▶️ Are Service Design principles metaphors or literal?
  • Where do principles come from?
  • What makes a good Service Design Principle?

Writing Service Design Principles

  • How to write a Service Design Principle?
  • How to write a good Service Design principle title
  • How to find the right level of depth for a Service Design Principle?
  • ▶️ How many Principles can you extract from one story?
  • ▶️ I don't like to write, how to write a Service Design Principle?
  • ▶️ How do I edit the text of my Service Design Principles
  • How can I make it easier to come back and edit a Service Design Principle?
  • ▶️ What are apps that make it faster to write Service Design Principles?
  • ▶️ What are apps that help write clearer Service Design Principles?
  • How do Service Design Principles evolve over time?
  • How to name your Service Design Principles?
  • ▶️ What are ethical considerations when building a Service Design Principles Library?
  • ▶️ Where can I find Service Design Principles ideas and inspirations?
  • How long should my principles be?
  • Should my principles be opinionated?
  • What’s a smart way to illustrate a Service Design Principle?

Building a principles library

  • ▶️ What is a Service Design Principles Library?
  • ▶️ Why should I create my own principles library?
  • How to start your own Service Design Principle library?
  • ▶️ What's the minimal version of a Service Design Library?
  • ▶️ How does a Service Design Principle Library look like?
  • ▶️ What are the different types of Service Design Libraries?
  • ▶️ What are the different profiles of people creating a Service Design Library?
  • ▶️ What's the mindset of someone who builds his own Service Design Principles Library?
  • ▶️ How to organize your Service Design Principles Library?
  • ▶️ What tools to use to create your own Service Design Principles Library?
  • How do I manage the references of my Service Design Principles?
  • ▶️ What are recommended books to start your Service Design Library?

The habit of collecting Service Design Principles

  • What are metrics you can track in your service design principle library?
  • ▶️ What are healthy goals to have for a Service Design Principles Library?
  • ▶️ What are daily practices I could have to build my own Service Design Library?
  • ▶️ How can you create your writing routine?
  • ▶️ How hard should you work on your Service Design Principles Library?
  • ▶️ How to keep the motivation when building a Principles Library over years

Shared Principles Library and Library for teams

  • How to pitch the value of Service Design principles?
  • What are the advantages of writing your Service Design Principles in the open and how to do it?
  • ▶️ Should you co-create service design principles?
  • ▶️ How to define principles for a project?
  • ▶️ How to build a Service Design Library Principles for a team?
  • ▶️ How can you make a Service Design Principles Library that is useful for others too?