Summary of the video

• The minimal version of a service design library involves taking photos on your phone and organizing them in a special folder called "Service Design Principles" in your phone's photo app.

• To go a step further, you can add a short text to each photo, either within your photo app if it has a notes feature or using a different notes app.

• If you're in a sharing mood, you can share the photos on platforms like LinkedIn, Twitter, TikTok, etc., along with a brief comment about why you find them inspiring.

Video transcript

This transcript was generated using Descript. So it might contain some creative mistakes.

What's the minimal version of a service design library? So as you might know, it can be pretty complex. I do my service design principle library on a tool, which is quite complex, which is called Notion. It's a database with a lot of connection between other databases. So it's a professional tool. It's a very difficult thing, you might say, but I want to start today, Daniele, and I don't want to learn that crazy tool that you're using. I just want to get started today. Good news. You can do that today by just taking photos on your phone and having a special folder in your phone photo app, which is called Service Design Principles.

Just do that. That's already awesome. You do that, you're collecting experiences that you find inspiring, and you have them all in one place. That's already a lot. And now, because of that, you will have an observer eye to all the services that you build. But if you want to go a little bit further, but still keep it minimal, add a short text to every photo.

So maybe you can't do that in your photo app, because your photo app maybe doesn't have a notes feature. No problem. You could do that with having a different notes app where you put the photo in, cut a little title, which is like the tip that is suggested to you from this experience that you went through.

Or, if you feel a bit more in a sharing mood, you could say, Hey, I'm going to share. The photo that I took on LinkedIn, on Twitter, on anything else, on TikTok, and I'll share a little comment about that and why I find it inspiring. By doing that, you're not just helping yourself remember, but you're helping also other professionals learn from the experiences you are going through.

A community question

This question was part of the third Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.

✨ Made with assistance of AI.

The transcript of the video was made using Descript, and the summary was made by using Notion.ai and the automated transcript with the prompt: "Make a summary with bullet points"