What are examples of Service Blueprints?
My two cents
It's usually pretty hard to find real-world examples of Service Blueprints as these contain the recipe to create excellent services and experiences. But here a few examples that are publicly visible online.
Marc Fonteijn collected in 2010 twelve examples of Service Blueprints:
Yiti Wang collected on Pinterest 36 examples of Service Blueprints
Still, on Pinterest, 龙易 collected 157 examples of Service Blueprints.
The community website Service Design Tools shows two examples of Service Blueprints.
The Living Guide to Social Innovation Labs by MaRS Solutions Lab shows well that a Service Blueprint can be used to show a service's actual or future state with three examples.
Marc Fonteijn collected in 2010 twelve examples of Service Blueprints:
Yiti Wang collected on Pinterest 36 examples of Service Blueprints
Still, on Pinterest, 龙易 collected 157 examples of Service Blueprints.
The community website Service Design Tools shows two examples of Service Blueprints.
The Living Guide to Social Innovation Labs by MaRS Solutions Lab shows well that a Service Blueprint can be used to show a service's actual or future state with three examples.
Service Blueprints from Portfolio
Service Designer portfolios are a good source for Service Blueprints. Here a few that can be inspiring:
- Amberlee Chaussée
- Andrea Courtin Portfolio
- Lilith Hasbeck portfolio "Odds & Ends" project
- Rafael Fuentes portfolio "LemonPi" project
- Service Blueprints on Behance (N.B. Behance is a place where many visual designers have their portfolios)
Service Blueprint resources
You can find all the Service Blueprint resources I've created here. This includes courses, templates and a library of external links and resources.
More Service Design questions and answers like this one
Check out all the questions about Service Blueprints, customer journeys or journey maps.