▶️ How hard should you work on your Service Design Principles Library?

My two cents summarised in a list

  1. It's like an endurance sport: It's a practice you'll do over the years that's never really finished.
  2. 80% of low intensity: The goal is not to burn out but to improve over time.
  3. Do it like Emerson, who reached out to the South Pole first: Do the same amount every day no matter what. As learned in the book "Effortless".

In one graph


Source: TED talk by Stephen Seiler, see below

TED talk to go further



Book to go further

Read the book "Effortless: Make It Easier to Do What Matters Most" by Greg McKeown.

A community question

This question was part of the fifth Service Design webinar: The Power of Principles. You can rewatch the full webinar for free with all the show notes and slides.

More Service Design questions and answers like this one

Check out all the questions about how to create and use Service Design Principles.