What are the most important things to consider when becoming a senior service designer? How can people achieve this goal?

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My two cents

The most important thing to becoming a "senior" service designer is just old-school experience. You need to spend years working as a service designer and slowly but surely build the experience. It's not sexy, but that's basically it.

Sure, there are things that can help accelerate that path a little bit. For example:

  • Mentoring younger service designers helps build your leadership skills. This can be done for example via communities like ADPlists.

  • Teaching service design helps strengthen your expertise.

  • Trying out new technics and ways of working gives you more diverse experiences.

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