▶️ What's too much service?
The full question
“What's TOO much service? How do you know if you're spending too much time, money, resources, reputation, etc. on some service initiative, such as having a 100-day satisfaction guarantee?”
A community question
This question was asked by a community member for the second Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.
More Service Design questions and answers like this one
Check out all the deeply philosophical questions about Service Design and its mindset.