What are the most recommended books on service design?

My two cents

When I launched the second book in the Service Design Principles Series, I asked early reviewers to recommend additional books that would complement this one well. Here are the 3 books that got mentioned the most often:
  1. Service Design Thinking
  2. This is Service Design Doing
  3. Good Services

More Service Design questions and answers like this one

Check out all the questions about service design books.