What does a junior service designer do?

My two cents

It all depends on the type of company where you work as a junior service designer and their training culture. In some companies being a junior service designer will feel like being a "normal" service designer with a bit more coaching and support. And in other companies it might feel more like being the assistant. 

In my experience junior service designer help the team by:
  1. Taking on smaller, exploratory projects that the team doesn't have the time to work on. The type on non urgent but interesting work that often gets put on the back burner.
  2. Assisting on bigger projects: for example by taking visual notes during workshops, going through tons of data from user research, building prototypes, etc.

As a junior service designer you can also be in a shadowing role where you can see how more experienced designers do the client facing work.

The AI answer

I asked this exact same question to the generative AI ChatGPT. Here is it's answer which is pretty good. Still take it with a grain of salt.

A junior service designer is an entry-level position in the field of service design. Service design is a process that involves creating, designing, and delivering services to meet the needs of users. As a junior service designer, your role may involve working alongside senior service designers to support the design of services that are user-centered, innovative, and effective.

Some of the responsibilities of a junior service designer may include:
  1. Conducting research: As a junior service designer, you may be responsible for conducting research on users, stakeholders, and the broader context in which the service operates. This may involve conducting interviews, surveys, and other forms of user research to gain insights into user needs, behaviors, and preferences.
  2. Analyzing data: After collecting data, you may be responsible for analyzing it to identify patterns, trends, and insights that can inform the design of services.
  3. Participating in brainstorming sessions: Junior service designers may be asked to participate in brainstorming sessions with the design team to generate new ideas for services or to solve specific design challenges.
  4. Prototyping and testing: You may be involved in prototyping and testing new services to ensure they meet user needs and are effective.
  5. Documentation: Junior service designers may also be responsible for documenting the design process, presenting findings, and communicating design solutions to stakeholders.

Overall, as a junior service designer, your role is to support the design team in delivering user-centered, innovative, and effective services. You may work on specific parts of the design process or assist in the entire process from research to implementation.

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