What are books on the service design tools and methods?
My two cents
Here are three books that give you a good overview of tools and methods used by service designers:
- Service Design Process & Methods 3rd Edition
- Service Innovation Handbook
- This Is Service Design Doing
Go further
Check the section "tools and methods" of this Q&A library for more questions related to tools and methods.
More Service Design questions and answers like this one
Check out all the questions about service design books.