What are good tools to create a service blueprint?
What are good tools to create a service blueprint?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
Specialized tools: These tools are specifically designed to build journey maps or service blueprints. Notable mentions are Smaply, TheyDo Custellence
Whiteboard and sticky note tools: Regular paper sticky notes, Miro, Mural, etc.
Hijacked kanban tools: These tools are not at all built for making a service blueprint but they are pretty good nevertheless: Notion, Trello
My personal favourites are Notion to build very structured service blueprints and Miro, when I want to create service blueprints that are visually rich and appealing.
Service Blueprint resources
You can find all the Service Blueprint resources I've created here. This includes courses, templates and a library of external links and resources.
More Service Design questions and answers like this one
Check out all the questions about Service Blueprints, customer journeys or journey maps.