What skills do you need to become a service designer?
What skills do you need to become a service designer?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
The only absolute must-have to be a service designer is less a skill than a mindset: curiosity. But over the years, I've noticed that there are a few skills that give me a bit of an advantage in comparison to other service designers or consultants:
Graphic Design: Being able to create a prototype visually by yourself or create a nice-looking presentation is certainly a skillset that I recommend you acquire as a service designer
Understanding of coding: You don't know to be a great coder, but understanding how coding works and how computers work helps whenever you have to design digital services. And many services today have at least one digital element.
Ease with words: That's something where I'd love to get better. I have no problems finding words to express myself, but contrary to other people, grammar and syntax is a big issue for me. A lot of the service design job is in translating ideas and findings into clear words, and if these words come quickly to you and aren't full of mistakes, it's a big plus.
Project management: that's a skill I had to learn, but being a service designer often has a lot of project management that comes with it.
Surely you can't learn all of this in one go. Now with more distance, I recommend that people learn these skills in that order: project management first, graphic design, ease with words, and understanding of coding. Why? Because if you can manage projects well, you can get help for the rest easily, and once you can express ideas visually and manage projects, you're already at a very good level.
More Service Design questions and answers like this one
Check out all the questions about Service Design as a career.