▶️ I'm overwhelmed by the amount of tools, which ones should I really use?
▶️ I'm overwhelmed by the amount of tools, which ones should I really use?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
The tools that I usually the most often are just a few:
Interviews to understand people
Workshops to bring people together and make them find solutions together
Sticky notes to map and synthesize information
Writing to understand what I learned, share what I learned, propose plans for the future.
I don't use so many tools myself. I still like to look at what are the new tools that come out because I'm a bit of a geek. But I don't change my toolbox as often.
It's not the number of tools you use that matters is how good you know them
A carpenter can build a house with just a few tools, it's not 200 different tools, it's a few dozens. In the world of design it's not so different.
What make the difference is if you know the tools very well, then you can use them a lot and to create very good stuff.
The love for tools might be related to the years of experience
I've changed a bit with the years, five years ago, I would say that I was still in a phase where whenever I had to design a workshop, I wanted it to be totally different from each workshop I made before.
Call it being older or more mature. I don't know. But I'm now in a phase where instead of just rebuilding new things again and again and again, I'm like, oh, I created this thing and so I'm gonna reuse it maybe 5, 6, 7, 10 times and tweak it a little bit.
When you start, you're in a period where you just want to try everything, when you are arrive at the stage where you have tried a lot, you see what really works.
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