What comes after Service Design?
What comes after Service Design?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
One of the good evolutions that Service Design brings is that it doesn't only focus on one type of humans (the end-user, the employee, the stakeholder) but wants to make services that are both good for the people who use them and the people who build them.
So Service Design brings in a way a shift from focusing only on one part of the service to serving all parts. But what would be the next evolution?
With the climate crisis, more and more people understand that we shouldn't just build things that serve humans, but that also provide value to the ecosystems, the other living species and the earth in general.
As always, there are different names for the same idea; here a few of the names I've seen:
These new fields are interested in sustainability but take a more complex and systemic view.
For the french speaking
If you speak french, you can listen to a 43 minutes conversation I've been a part of about this idea of beyond human-centred design:
More Service Design questions and answers like this one
Check out all the deeply philosophical questions about Service Design and its mindset.
