▶️ Where can I find case studies about Service Design in the public sector or for the government?
▶️ Where can I find case studies about Service Design in the public sector or for the government?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
In summary
The obvious place:
On local government websites:
On agency websites:
My two cents
Service Design Network
Obviously one of the first resources is the Service Design Network website that has a case study library. The little trick is to use the filter function and then only display the case studies that come from the government category.
British Columbia
The British Columbia website has also a few case studies about Service Design. For example, you'll find one about Service Design and autism services.
Then it's also pretty smart to have a look at the big agency websites.
Livework
Livework has a few case studies about Service Design in the public sector. For example, one for Public Health England, another one for Transport for London, or another one for the city of Amsterdam.
Engine
Engine has also a few case studies mostly about the London Borough of Southwark.
More Service Design questions and answers like this one
Check out all the questions about Service Design in the government.