How can you improve the results of workshops?
How can you improve the results of workshops?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
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Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
There are a few things you can do, in addition to the classical workshop preparation, to ensure that you get better results in your workshops. Here are a few things I practice and that I find work well:
Homework for participants: Give people homework to do before a workshop. This can be either some information to read so that everyone is already properly briefed or a reflexion exercice with a question that people can try to answer and that you'll build on during the workshop.
Interview participants: For more complex workshops that can take several days or are on very emotional topics, I like to meet a few key workshop participants before the event to verify my assumptions. I usually ask: "What would be the dream result for you at the end of this session?". I also, from time to time, ask: "What do you usually hate about workshops?"
Obviously, these tips depend on how much preparation time you have and how much access you have to the workshop participants.
More Service Design questions and answers like this one
Check out all the questions about workshop facilitation and service design.