▶️ Are Service Design principles metaphors or litteral?
▶️ Are Service Design principles metaphors or litteral?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
The full question
Are the Service Design principles intended as metahpors, or literal principles? For example, the urinal fly sticker trick feels very specific but with a generic moral (try the simple things first).
More tips
When it comes to Service Design principles it's always hard to find the right level of zoom or depth. Here a few tips I use at the moment:
Reflect larger: Go one step above this interaction, how can this be generalized?
Zoom out, just a tiny bit: don't make it too general as it will lose the actionable feeling, but make it applicable in other contexts.
Ask yourself "will this helpful to me in the future": you are writing to remember a tip, an improvement.
Ask a concrete question to the reader: Help people turn it into practice by asking a question where the answer is action
More Service Design questions and answers like this one
Check out all the questions about how to create and use Service Design Principles.