How do you evaluate a coaching session?
How do you evaluate a coaching session?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
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Learning Service Design
Service Design and others fields
Service Design and others fields
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Service Design tools, apps and methods
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Service Blueprints and Journey Maps
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Service Design as a career
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Hiring service designers
Coaching and Service Design
Coaching and Service Design
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Service Design portfolio
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Service Design workshops and facilitation
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Service Design and Ideation
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Service Design and research
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Service Design and Presentations
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Service Design Principles
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Service Design projects
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Service Design Books
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Accessibility and Service Design
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Sustainability and Service Design
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Service Design in government
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Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
My two cents
Often, at the end of each session, I ask the individual what positive changes he has experienced, what new emotions he feels, or what he feel we have achieved together.
The person usually comes up with a few ideas, such as feeling "more confident" or "having a clearer plan of action".
Then, I ask them to rate on a scale of one to ten how the person feels about a particular aspect before and after the coaching session. For example, I might ask:
How confident were you in your abilities before the session? How confident do you feel now?
Because I suck at math, I then use the website percentagecalculator.net, to transform these two numbers into a percentage of improvement.
This number is not important to me, even if it's pretty nice for my ego, but it is valuable for the person to see their progress in a tangible way. In a world where numbers are emphasized, this puts a number on the work they have done for themselves.
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