What are tools to store and analyze interviews?
What are tools to store and analyze interviews?
Service Design Questions and Answers
Basics of Service Design
Basics of Service Design
Examples of good Service Design
Examples of good Service Design
Learning Service Design
Learning Service Design
Service Design and others fields
Service Design and others fields
Service Design tools, apps and methods
Service Design tools, apps and methods
Service Blueprints and Journey Maps
Service Blueprints and Journey Maps
Service Design as a career
Service Design as a career
Hiring service designers
Hiring service designers
Coaching and Service Design
Coaching and Service Design
Service Design portfolio
Service Design portfolio
Service Design workshops and facilitation
Service Design workshops and facilitation
Service Design and Ideation
Service Design and Ideation
Service Design and research
Service Design and research
Service Design and Presentations
Service Design and Presentations
Service Design Principles
Service Design Principles
Service Design projects
Service Design projects
Service Design Books
Service Design Books
Accessibility and Service Design
Accessibility and Service Design
Sustainability and Service Design
Sustainability and Service Design
Service Design in government
Service Design in government
Service Design Philosophy and Mindset
Service Design Philosophy and Mindset
Service Design in Switzerland
Service Design in Switzerland
The easy way: use an existing tool
If I had to recommend one tool I would say use Dovetail. It's a tool done for exactly this that will be super helpful to go from interview notes to insights. And it has a free version.
Dovetail is just one of the tools that does this, you'll find all my bookmarks about such tools here.
The nerdy way: build your own system
For my own research in the last years I've been working with a custom Notion setup. If you are very nerdy this is a really fun way to build exactly the research and analysis tool you want.
By working within Notion I can go from interview notes to in the end have a full report without having to switch tool. Which is pretty awesome.
With notion I can also very simply format reports that don't overwhelm people but still give the opportunity to the curious ones to discover all the quotes that support or contradict an insight.
With the notion databases and formulas I can show what insights are linked to each other and then also do some math to automatically score the quality of my insights by showing in one number how many different people expressed an idea, how many different desk research material expressed an idea, etc.
More Service Design questions and answers like this one
Check out all the questions about the tools, apps and methods used in Service Design.




